Decent Homes, Redbridge
Contract Type: Decent Homes
Client: Redbridge Homes
Duration: November 2015 – June 2016
Lawtech Group have recently completed refurbishments of more than 200 homes across Redbridge. Lawtech Group prides itself on retrofits completed within budget and to the highest standards, taking providing our clients with exceptional value for money.
The programme included a vast array of specifications and trades including a full access survey and deign proposal. Our team have surveyed over 360 homes recommending improvements to Kitchens, Bathrooms, WCs, Boilers, Electrical Rewires & Heating and providing vital data for our clients.
It was vitally important to engage with the residents. Our team of Resident Liaison (RLO) Officers organised surveys install dates and managed the entire process on behalf of the resident. An effective resident consultation for kitchens and bathrooms was undertaken, to ensure the Lawtech Survey team not only designed a kitchen to meet a regulation, but had a design to satisfy a resident’s individual needs. The project was completed with Resident KPIs of 96.5% Satisfaction.
20 properties required aids and adaptations for disabled residents. Our consultant OT visited each property alongside our RLOs to assess individuals’ needs. The OT produced reports complete with drawings and recommendations for proprietary equipment from suppliers such as Nicholls & Clarke and AKW Medicare. In some instances residents were unable to use bath equipment and needed assistance and therefore low level access showers were installed to enable independent access to washing facilities.
All properties were completed in good time and to high levels. All new facilities where handed over by the RLO team with maintenance and operation manuals and demonstrations of all new equipment and units.